In this episode we focus on high level communication and the pain and successes of our guests journey learning the science and psychology of communication from America’s Service Sales Coach, Joe Crisara. Michael Munoz is Head Coach at Service MVP. With over 16 years of plumbing experience, 10 years of using Service MVP’s communications systems in the field and in management positions to create financial freedom for him and his family. Michael now teaches hundreds of technicians how to maximize their potential in the field and find that freedom for themselves through Service MVP’s system.